<sharix-knowledge-meta>
{
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====== SERVICE_REQUEST в PRE_START: начало выполнения и внешние действия ======
~~NOCACHE~~

**Назначение:** [[sharixopen:knowledge:classification:materials#scenarij_processa|Сценарий процесса]]. **Продукт:** [[sharixopen:knowledge:classification:products#sharix_open|ShariX Open]].

**Для кого:** [[sharixopen:knowledge:classification:audiences#razrabotchik|Разработчик]] · [[sharixopen:knowledge:classification:audiences#integrator|Интегратор]] · [[sharixopen:knowledge:classification:audiences#podderzhka|Поддержка]] · [[sharixopen:knowledge:classification:audiences#recenzent_i_prijomschik|Рецензент и приёмщик]] · [[sharixopen:knowledge:classification:audiences#nejroset|Нейросеть]].

**Темы:** [[sharixopen:knowledge:classification:topics#zhiznennyj_cikl|Заказы → Жизненный цикл]] · [[sharixopen:knowledge:classification:topics#ispolnenie|Заказы → Исполнение]] · [[sharixopen:knowledge:classification:topics#runtime|Обработчики → Runtime]].


**Область:** ShariX Open. **Обработчик:** ''open_service_request_prestart'', тип ''SERVICE_REQUEST'' (2), статус ''PRE_START''. 31.10.2026 исходники повторно получены из Git. Обе Python-копии совпали с новой канонической генерацией Blockly. Сам обработчик и его внешние действия при анализе не запускались. Выбранная версия, настройки и работоспособность конкретной установки проверяются отдельно.

===== Назначение и границы =====
Handler сопровождает переход PRE_START → PROCESS:

  - Сначала попробовать разрешённое пользовательское намерение из локальной очереди.
  - Если проход продолжается — получить актуальный scoped context заказа.
  - Дождаться planned_start для обычной временной ветви.
  - После даты — автоматически запросить начало либо предложить назначенному исполнителю подтвердить start.

Отсутствие ответа само по себе не превращается в автоматический отказ или форс-мажор.

Схемы BPMN описательные, ''isExecutable=false''. Runtime исполняет проверенный Python из Blockly; Wiki не является исполняемым process engine. Человеческое подтверждение, доставка сообщения и сохранённый PROCESS — разные события.

===== Порядок решений (BPMN) =====
<sharix-bpmn>
<?xml version="1.0" encoding="UTF-8"?>
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" id="Definitions_service_prestart_logic" targetNamespace="urn:sharix:knowledge:handlers">
  <bpmn:process id="prestart_Process_prestart" name="PRE_START: внешнее действие, контроль времени и начало выполнения" isExecutable="false">
    <bpmn:documentation>{"notes": ["ShariX Open; описательная BPMN, isExecutable=false.", "Immediate web intent обрабатывается до planned_start.", "У PRE_START раунда expires_at=None; лимит попыток не означает бизнес-отказ.", "Python побайтово сверён с каноническим Blockly renderer."], "sources": [{"commit": "76e0c693b628ed4a1fa34515a3f8abdff26149bb", "path": "handlers/open_service_request_prestart.py", "repository": "sharix-open-handlers-examples", "sha256": "1c799d0642143898813d478c5575451bf633e49043e0724e9a28040090b8a827"}, {"commit": "76e0c693b628ed4a1fa34515a3f8abdff26149bb", "path": "generated_handler_blocks/open_service_request_prestart.json", "repository": "sharix-open-handlers-examples", "sha256": "69757546299d7f48e300875f7a64b9cb09383c78ddf40ebe7cc85c14fea170c5"}, {"commit": "76e0c693b628ed4a1fa34515a3f8abdff26149bb", "path": "catalog.py", "repository": "sharix-open-handlers-examples", "sha256": "e3dcb72b7e620e2837adacd7af053f35b04cdff475789496d9c114e17d57dfde"}, {"commit": 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"50baf376e224d915a87d63240f3f339b3dda9afa", "path": "core/order_rounds.py", "repository": "sharix-open-handlers-backend", "sha256": "e27a9190374c3888930f60e26686c11f69069bbbefd4511d21ad7267301321eb"}, {"commit": "50baf376e224d915a87d63240f3f339b3dda9afa", "path": "settings_schema.py", "repository": "sharix-open-handlers-backend", "sha256": "8ea8494405c6808834f4be7b171ffb8a969e1dd9b1654d36a8c21fbc9e3599c3"}, {"commit": "778a3280cee115ba0efe3fdff7b0e708b0c10093", "path": "lib/order_execution_location.py", "repository": "sharix-open-backend", "sha256": "2fc1ad5f63e5b81a245d493c70d3de8e33c194cd3eb2316efde667b06e651ddc"}]}</bpmn:documentation>
    <bpmn:laneSet id="prestart_Lanes_prestart">
      <bpmn:lane id="prestart_Lane_worker" name="Один проход; обычные defer освобождают worker">
        <bpmn:flowNodeRef>prestart_start</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_intent</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_intent_ok</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_exit</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_context</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_due</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_auto</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_planned</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_planned_end</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_round</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_outcome</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_actual</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_actual_end</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_forget</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_send</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_wait</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prestart_defer</bpmn:flowNodeRef>
      </bpmn:lane>
    </bpmn:laneSet>
    <bpmn:startEvent id="prestart_start" name="Свой статус PRE_START">
      <bpmn:outgoing>prestart_Flow_0</bpmn:outgoing>
    </bpmn:startEvent>
    <bpmn:serviceTask id="prestart_intent" name="Обработать один queued start / problem intent">
      <bpmn:incoming>prestart_Flow_0</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_1</bpmn:outgoing>
    </bpmn:serviceTask>
    <bpmn:exclusiveGateway id="prestart_intent_ok" name="Успех / stale?">
      <bpmn:incoming>prestart_Flow_1</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_2</bpmn:outgoing>
      <bpmn:outgoing>prestart_Flow_3</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:endEvent id="prestart_exit" name="Освободить текущую очередь">
      <bpmn:incoming>prestart_Flow_2</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:serviceTask id="prestart_context" name="Загрузить context; reason provider_start">
      <bpmn:incoming>prestart_Flow_3</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_4</bpmn:outgoing>
    </bpmn:serviceTask>
    <bpmn:exclusiveGateway id="prestart_due" name="planned_start наступил?">
      <bpmn:incoming>prestart_Flow_4</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_5</bpmn:outgoing>
      <bpmn:outgoing>prestart_Flow_6</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="prestart_auto" name="AUTO_PROCESS включён?">
      <bpmn:incoming>prestart_Flow_5</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_7</bpmn:outgoing>
      <bpmn:outgoing>prestart_Flow_9</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:serviceTask id="prestart_planned" name="start-pre-start, planned time">
      <bpmn:incoming>prestart_Flow_7</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_8</bpmn:outgoing>
    </bpmn:serviceTask>
    <bpmn:endEvent id="prestart_planned_end" name="Успех/stale: освободить; неуспех: RECHECK">
      <bpmn:incoming>prestart_Flow_8</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:serviceTask id="prestart_round" name="Текущий winner/no_winner и лимит попыток">
      <bpmn:incoming>prestart_Flow_9</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_10</bpmn:outgoing>
    </bpmn:serviceTask>
    <bpmn:exclusiveGateway id="prestart_outcome" name="Результат проверки?">
      <bpmn:incoming>prestart_Flow_10</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_11</bpmn:outgoing>
      <bpmn:outgoing>prestart_Flow_13</bpmn:outgoing>
      <bpmn:outgoing>prestart_Flow_16</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:serviceTask id="prestart_actual" name="start-pre-start, actual time">
      <bpmn:incoming>prestart_Flow_11</bpmn:incoming>
      <bpmn:incoming>prestart_Flow_17</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_12</bpmn:outgoing>
    </bpmn:serviceTask>
    <bpmn:endEvent id="prestart_actual_end" name="Успех/stale: выход; неуспех RECHECK, порог → reset">
      <bpmn:incoming>prestart_Flow_12</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:serviceTask id="prestart_forget" name="Забыть no_winner / исчерпанный раунд">
      <bpmn:incoming>prestart_Flow_13</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_14</bpmn:outgoing>
      <bpmn:outgoing>prestart_Flow_15</bpmn:outgoing>
    </bpmn:serviceTask>
    <bpmn:sendTask id="prestart_send" name="Отправить попытку start; проверить результат снова">
      <bpmn:incoming>prestart_Flow_15</bpmn:incoming>
      <bpmn:incoming>prestart_Flow_16</bpmn:incoming>
      <bpmn:outgoing>prestart_Flow_17</bpmn:outgoing>
      <bpmn:outgoing>prestart_Flow_18</bpmn:outgoing>
    </bpmn:sendTask>
    <bpmn:endEvent id="prestart_wait" name="Иной исход: NOTIFICATION_INTERVAL">
      <bpmn:incoming>prestart_Flow_18</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:endEvent id="prestart_defer" name="До даты / после исчерпания: RECHECK">
      <bpmn:incoming>prestart_Flow_6</bpmn:incoming>
      <bpmn:incoming>prestart_Flow_14</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:sequenceFlow id="prestart_Flow_0" sourceRef="prestart_start" targetRef="prestart_intent" name="" />
    <bpmn:sequenceFlow id="prestart_Flow_1" sourceRef="prestart_intent" targetRef="prestart_intent_ok" name="" />
    <bpmn:sequenceFlow id="prestart_Flow_2" sourceRef="prestart_intent_ok" targetRef="prestart_exit" name="Да" />
    <bpmn:sequenceFlow id="prestart_Flow_3" sourceRef="prestart_intent_ok" targetRef="prestart_context" name="Нет" />
    <bpmn:sequenceFlow id="prestart_Flow_4" sourceRef="prestart_context" targetRef="prestart_due" name="" />
    <bpmn:sequenceFlow id="prestart_Flow_5" sourceRef="prestart_due" targetRef="prestart_auto" name="Да" />
    <bpmn:sequenceFlow id="prestart_Flow_6" sourceRef="prestart_due" targetRef="prestart_defer" name="Нет" />
    <bpmn:sequenceFlow id="prestart_Flow_7" sourceRef="prestart_auto" targetRef="prestart_planned" name="Да" />
    <bpmn:sequenceFlow id="prestart_Flow_8" sourceRef="prestart_planned" targetRef="prestart_planned_end" name="" />
    <bpmn:sequenceFlow id="prestart_Flow_9" sourceRef="prestart_auto" targetRef="prestart_round" name="Нет" />
    <bpmn:sequenceFlow id="prestart_Flow_10" sourceRef="prestart_round" targetRef="prestart_outcome" name="" />
    <bpmn:sequenceFlow id="prestart_Flow_11" sourceRef="prestart_outcome" targetRef="prestart_actual" name="winner" />
    <bpmn:sequenceFlow id="prestart_Flow_12" sourceRef="prestart_actual" targetRef="prestart_actual_end" name="" />
    <bpmn:sequenceFlow id="prestart_Flow_13" sourceRef="prestart_outcome" targetRef="prestart_forget" name="no_winner / лимит" />
    <bpmn:sequenceFlow id="prestart_Flow_14" sourceRef="prestart_forget" targetRef="prestart_defer" name="Лимит" />
    <bpmn:sequenceFlow id="prestart_Flow_15" sourceRef="prestart_forget" targetRef="prestart_send" name="no_winner" />
    <bpmn:sequenceFlow id="prestart_Flow_16" sourceRef="prestart_outcome" targetRef="prestart_send" name="Иное" />
    <bpmn:sequenceFlow id="prestart_Flow_17" sourceRef="prestart_send" targetRef="prestart_actual" name="winner" />
    <bpmn:sequenceFlow id="prestart_Flow_18" sourceRef="prestart_send" targetRef="prestart_wait" name="Иное; no_winner сначала забыть" />
  </bpmn:process>
  <bpmn:collaboration id="Collaboration_service_prestart_logic">
    <bpmn:participant id="prestart_Pool_prestart" name="PRE_START: внешнее действие, контроль времени и начало выполнения" processRef="prestart_Process_prestart" />
  </bpmn:collaboration>
  <bpmndi:BPMNDiagram id="Diagram_service_prestart_logic">
    <bpmndi:BPMNPlane id="Plane_service_prestart_logic" bpmnElement="Collaboration_service_prestart_logic">
      <bpmndi:BPMNShape id="prestart_DI_Pool_prestart" bpmnElement="prestart_Pool_prestart" isHorizontal="true">
        <dc:Bounds x="0.0" y="0.0" width="2460" height="1150" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_Lane_worker" bpmnElement="prestart_Lane_worker" isHorizontal="true">
        <dc:Bounds x="30.0" y="0.0" width="2430" height="1150" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_start" bpmnElement="prestart_start">
        <dc:Bounds x="132.0" y="82.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_intent" bpmnElement="prestart_intent">
        <dc:Bounds x="365.0" y="65.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_intent_ok" bpmnElement="prestart_intent_ok">
        <dc:Bounds x="725.0" y="75.0" width="50" height="50" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_exit" bpmnElement="prestart_exit">
        <dc:Bounds x="1042.0" y="82.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_context" bpmnElement="prestart_context">
        <dc:Bounds x="675.0" y="305.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_due" bpmnElement="prestart_due">
        <dc:Bounds x="1035.0" y="315.0" width="50" height="50" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_auto" bpmnElement="prestart_auto">
        <dc:Bounds x="1345.0" y="315.0" width="50" height="50" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_planned" bpmnElement="prestart_planned">
        <dc:Bounds x="1605.0" y="305.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_planned_end" bpmnElement="prestart_planned_end">
        <dc:Bounds x="1972.0" y="322.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_round" bpmnElement="prestart_round">
        <dc:Bounds x="1295.0" y="545.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_outcome" bpmnElement="prestart_outcome">
        <dc:Bounds x="1655.0" y="555.0" width="50" height="50" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_actual" bpmnElement="prestart_actual">
        <dc:Bounds x="1915.0" y="545.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_actual_end" bpmnElement="prestart_actual_end">
        <dc:Bounds x="2282.0" y="562.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_forget" bpmnElement="prestart_forget">
        <dc:Bounds x="1605.0" y="785.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_send" bpmnElement="prestart_send">
        <dc:Bounds x="1295.0" y="1015.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_wait" bpmnElement="prestart_wait">
        <dc:Bounds x="1662.0" y="1032.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="prestart_DI_defer" bpmnElement="prestart_defer">
        <dc:Bounds x="1042.0" y="802.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_0" bpmnElement="prestart_Flow_0">
        <di:waypoint x="168.0" y="100.0" />
        <di:waypoint x="365.0" y="100.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_1" bpmnElement="prestart_Flow_1">
        <di:waypoint x="515.0" y="100.0" />
        <di:waypoint x="725.0" y="100.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_2" bpmnElement="prestart_Flow_2">
        <di:waypoint x="775.0" y="100.0" />
        <di:waypoint x="1042.0" y="100.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_3" bpmnElement="prestart_Flow_3">
        <di:waypoint x="750.0" y="125.0" />
        <di:waypoint x="750.0" y="305.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_4" bpmnElement="prestart_Flow_4">
        <di:waypoint x="825.0" y="340.0" />
        <di:waypoint x="1035.0" y="340.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_5" bpmnElement="prestart_Flow_5">
        <di:waypoint x="1085.0" y="340.0" />
        <di:waypoint x="1345.0" y="340.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_6" bpmnElement="prestart_Flow_6">
        <di:waypoint x="1060.0" y="365.0" />
        <di:waypoint x="1060.0" y="802.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_7" bpmnElement="prestart_Flow_7">
        <di:waypoint x="1395.0" y="340.0" />
        <di:waypoint x="1605.0" y="340.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_8" bpmnElement="prestart_Flow_8">
        <di:waypoint x="1755.0" y="340.0" />
        <di:waypoint x="1972.0" y="340.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_9" bpmnElement="prestart_Flow_9">
        <di:waypoint x="1370.0" y="365.0" />
        <di:waypoint x="1370.0" y="545.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_10" bpmnElement="prestart_Flow_10">
        <di:waypoint x="1445.0" y="580.0" />
        <di:waypoint x="1655.0" y="580.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_11" bpmnElement="prestart_Flow_11">
        <di:waypoint x="1705.0" y="580.0" />
        <di:waypoint x="1915.0" y="580.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_12" bpmnElement="prestart_Flow_12">
        <di:waypoint x="2065.0" y="580.0" />
        <di:waypoint x="2282.0" y="580.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_13" bpmnElement="prestart_Flow_13">
        <di:waypoint x="1680.0" y="605.0" />
        <di:waypoint x="1680.0" y="785.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_14" bpmnElement="prestart_Flow_14">
        <di:waypoint x="1605.0" y="820.0" />
        <di:waypoint x="1078.0" y="820.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_15" bpmnElement="prestart_Flow_15">
        <di:waypoint x="1605.0" y="820.0" />
        <di:waypoint x="1525.0" y="820.0" />
        <di:waypoint x="1525.0" y="1050.0" />
        <di:waypoint x="1445.0" y="1050.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_16" bpmnElement="prestart_Flow_16">
        <di:waypoint x="1655.0" y="580.0" />
        <di:waypoint x="1550.0" y="580.0" />
        <di:waypoint x="1550.0" y="1050.0" />
        <di:waypoint x="1445.0" y="1050.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_17" bpmnElement="prestart_Flow_17">
        <di:waypoint x="1445.0" y="1050.0" />
        <di:waypoint x="1490.0" y="1050.0" />
        <di:waypoint x="1550.0" y="1050.0" />
        <di:waypoint x="1550.0" y="510.0" />
        <di:waypoint x="1990.0" y="510.0" />
        <di:waypoint x="1990.0" y="545.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="prestart_DI_Flow_18" bpmnElement="prestart_Flow_18">
        <di:waypoint x="1445.0" y="1050.0" />
        <di:waypoint x="1662.0" y="1050.0" />
      </bpmndi:BPMNEdge>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn:definitions>
</sharix-bpmn>

До временной ветви извлекается одно подходящее queued intent:

  * start;
  * force_majeure;
  * decline;
  * refuse.

Успех или stale заканчивает проход; обработанный доменный неуспех позволяет продолжить обычную логику. Исключение идёт в processing_error. Наличие intent в этой очереди зависит от маршрутизации, описанной ниже.

Затем загружается scoped order context, устанавливается локальная причина ''provider_start'' и проверяется ''planned_start''. До этой даты — RECHECK. При отсутствии/некорректной дате helper не считает срок наступившим; обычная auto/round-ветка не стартует, но ранее обработанный пользовательский start — отдельный путь.

После даты:

  * ''SERVICE_REQUEST_PRE_START_AUTO_PROCESS=true'' → narrow start с ''time_mode=planned''; неуспех ждёт RECHECK.
  * При выключенном auto winner → narrow start с ''time_mode=actual''; после доменного неуспеха проверяется порог action failures, при достижении раунд забывается. В любом случае неуспех ждёт RECHECK.
  * no_winner забывается, после чего можно создать новое приглашение в том же проходе.
  * При исчерпании попыток активный раунд забывается, назначается RECHECK, и проход завершается.
  * Иначе отправляется попытка start, разбираются queued intents и winner/no_winner проверяются снова. Иной результат ждёт NOTIFICATION_INTERVAL.

Забывание раунда не меняет бизнес-статус и не равняется отказу исполнителя. Автоматическая ветка не использует порог failures для изменения стадии; неуспех auto-start остаётся на повторе.

===== Приглашение и внешний ответ (BPMN) =====
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Приглашение адресуется текущему provider с JID из backend context. Сообщение order.action.required содержит:

  * действие start;
  * popup_policy=active_order;
  * due_at=planned_start.

Альтернативное действие и expires_at для PRE_START-раунда не задаются. Due_at сообщает плановую дату, а не создаёт срок истечения ответа.

Используются ''SERVICE_REQUEST_PRE_START_ROUND_STRATEGY'', ''...DELIVERY_POLICY'', ''...NOTIFICATION_ATTEMPTS'' и ''...NOTIFICATION_INTERVAL_SECONDS''. Число попыток может быть 0: это не запрет приглашений, а отсутствие конечного лимита в RoundRegistry. При положительном лимите handler при очередной проверке может забыть исчерпанный раунд и позднее создать новый. Не следует переносить сюда OFFER_TTL из PENDING или формулу RESPONSE_WINDOW из ACCEPTED.

Таймер на схеме — срок очередного прохода/отправки, а не timeout ответа человека. Без expires_at стратегия не получает обычного timeout по дате. Попытка регистрируется до отправки; send failure может расходовать лимит, но не доказывает отказа человека. Пустой JID оставляет handler на повторе.

Входящий ответ проверяется по round/order/ticket/status, участнику JID, допустимому действию, offer при наличии и повтору. Прямой XMPP actor берётся из отправителя, web actor — только из доверенного relay. Успешный response ack не является сохранённым началом работы. Ответ делает Ticket ready для последующего прохода, где заново применяются текущие правила.

===== Web intent: подтверждённая граница текущей маршрутизации =====
Маршрутизация до processing:

  - Найти явно указанный round id. Для доверенного web relay без него — найти активный раунд Ticket.
  - Если раунд найден — отправить intent в него, пометить Ticket ready и закончить маршрутизацию.
  - Если раунда нет — подходящий intent может попасть в immediate queue.

Направленный в существующий раунд intent не дублируется в immediate queue.

Для активного PRE_START раунда allowed_actions содержит start. Поэтому web ''force_majeure'' может получить ''action_mismatch'' и не дойти до ранней ветки ''process_immediate_order_intent''. При отсутствии такого раунда intent попадает в очередь и может быть обработан как переход PRE_FORCEMAJEUER. Это подтверждённое расхождение доступного web действия и его доставки при активном приглашении; фактическая конфигурация сервера не запрашивалась, исправление кода этой публикацией не выполнялось.

Также web start с активным раундом становится его ответом, а без раунда — immediate пользовательским действием. Эти пути по-разному проходят временную ветку и backend action. Указание «нажал start» недостаточно для диагностики: нужно понимать, был ли активный раунд.

===== Backend: planned, actual и сообщение о проблеме (BPMN) =====
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    </bpmn:endEvent>
    <bpmn:startEvent id="actions_problem" name="Immediate force_majeure / decline / refuse">
      <bpmn:outgoing>actions_Flow_5</bpmn:outgoing>
      <bpmn:messageEventDefinition />
    </bpmn:startEvent>
    <bpmn:serviceTask id="actions_force" name="move-active-to-pre-forcemajeur: активный stage + provider">
      <bpmn:incoming>actions_Flow_5</bpmn:incoming>
      <bpmn:outgoing>actions_Flow_6</bpmn:outgoing>
    </bpmn:serviceTask>
    <bpmn:endEvent id="actions_force_end" name="PRE_FORCEMAJEUER; назначение сохраняется">
      <bpmn:incoming>actions_Flow_6</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:sequenceFlow id="actions_Flow_0" sourceRef="actions_start" targetRef="actions_check" name="" />
    <bpmn:sequenceFlow id="actions_Flow_1" sourceRef="actions_check" targetRef="actions_save" name="" />
    <bpmn:sequenceFlow id="actions_Flow_2" sourceRef="actions_save" targetRef="actions_end" name="" />
    <bpmn:sequenceFlow id="actions_Flow_3" sourceRef="actions_web" targetRef="actions_actor" name="" />
    <bpmn:sequenceFlow id="actions_Flow_4" sourceRef="actions_actor" targetRef="actions_websave" name="" />
    <bpmn:sequenceFlow id="actions_Flow_5" sourceRef="actions_problem" targetRef="actions_force" name="" />
    <bpmn:sequenceFlow id="actions_Flow_6" sourceRef="actions_force" targetRef="actions_force_end" name="" />
  </bpmn:process>
  <bpmn:collaboration id="Collaboration_service_prestart_actions">
    <bpmn:participant id="actions_Pool_actions" name="Разные пути к PROCESS и PRE_FORCEMAJEUER" processRef="actions_Process_actions" />
  </bpmn:collaboration>
  <bpmndi:BPMNDiagram id="Diagram_service_prestart_actions">
    <bpmndi:BPMNPlane id="Plane_service_prestart_actions" bpmnElement="Collaboration_service_prestart_actions">
      <bpmndi:BPMNShape id="actions_DI_Pool_actions" bpmnElement="actions_Pool_actions" isHorizontal="true">
        <dc:Bounds x="0.0" y="0.0" width="1220" height="800" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_Lane_worker" bpmnElement="actions_Lane_worker" isHorizontal="true">
        <dc:Bounds x="30.0" y="0.0" width="1190" height="800" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_start" bpmnElement="actions_start">
        <dc:Bounds x="132.0" y="82.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_check" bpmnElement="actions_check">
        <dc:Bounds x="365.0" y="65.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_save" bpmnElement="actions_save">
        <dc:Bounds x="675.0" y="65.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_end" bpmnElement="actions_end">
        <dc:Bounds x="1042.0" y="82.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_web" bpmnElement="actions_web">
        <dc:Bounds x="132.0" y="382.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_actor" bpmnElement="actions_actor">
        <dc:Bounds x="365.0" y="365.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_websave" bpmnElement="actions_websave">
        <dc:Bounds x="732.0" y="382.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_problem" bpmnElement="actions_problem">
        <dc:Bounds x="132.0" y="682.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_force" bpmnElement="actions_force">
        <dc:Bounds x="365.0" y="665.0" width="150" height="70" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="actions_DI_force_end" bpmnElement="actions_force_end">
        <dc:Bounds x="732.0" y="682.0" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="actions_DI_Flow_0" bpmnElement="actions_Flow_0">
        <di:waypoint x="168.0" y="100.0" />
        <di:waypoint x="365.0" y="100.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="actions_DI_Flow_1" bpmnElement="actions_Flow_1">
        <di:waypoint x="515.0" y="100.0" />
        <di:waypoint x="675.0" y="100.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="actions_DI_Flow_2" bpmnElement="actions_Flow_2">
        <di:waypoint x="825.0" y="100.0" />
        <di:waypoint x="1042.0" y="100.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="actions_DI_Flow_3" bpmnElement="actions_Flow_3">
        <di:waypoint x="168.0" y="400.0" />
        <di:waypoint x="365.0" y="400.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="actions_DI_Flow_4" bpmnElement="actions_Flow_4">
        <di:waypoint x="515.0" y="400.0" />
        <di:waypoint x="732.0" y="400.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="actions_DI_Flow_5" bpmnElement="actions_Flow_5">
        <di:waypoint x="168.0" y="700.0" />
        <di:waypoint x="365.0" y="700.0" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="actions_DI_Flow_6" bpmnElement="actions_Flow_6">
        <di:waypoint x="515.0" y="700.0" />
        <di:waypoint x="732.0" y="700.0" />
      </bpmndi:BPMNEdge>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn:definitions>
</sharix-bpmn>

Narrow start-pre-start проверяет:

  * capability order.start_pre_start и текущий scope;
  * статус PRE_START;
  * наличие provider;
  * effective time под lock: planned берёт Orders.time_start, actual — текущее время backend.

Отсутствие плановой даты даёт неуспех planned-вызова. Проверку наступления даты выполняет Python; этот narrow action её отдельно не повторяет.

После успешного PROCESS:

  * пустое time_start_real заполняется effective time;
  * существующее time_start_real сохраняется;
  * пустая location_start_real заполняется resolver, если есть корректная локация;
  * actual-вызов передаёт допустимые location-поля победителя, planned-вызов не передаёт этот payload.

Planned записывает плановое время как effective time. Это не свидетельство физического начала работы человеком точно в эту секунду.

В отличие от ACCEPTED wrapper этот start-wrapper не передаёт expected_provider_id из context. Backend поддерживает такую проверку при наличии параметра, но нельзя приписывать текущему вызову привязку к старому provider id из снимка раунда.

Immediate start использует ''apply-user-intent'': backend заново находит active actor, сверяет JID при его передаче и вызывает каноническое пользовательское start. Оно проверяет, что actor — текущий исполнитель и заказ в PRE_START, заполняет actual time/location и меняет стадию. Отдельного ожидания planned_start в этом пользовательском lifecycle-пути нет.

Queued force_majeure/decline/refuse использует ''move-active-to-pre-forcemajeur'': narrow capability/scope, активный PRE_START/PROCESS и наличие provider. При успехе сохраняется **PRE_FORCEMAJEUER**, provider этим action не очищается. Аутентификацию и доступ к web intent проверяет relay; этот путь не выполняет apply-user-intent заново и не подменяет его каноническим пользовательским start. Ограничение доставки при активном раунде описано выше.

===== Настройки, ожидание и восстановление =====
^ Назначение ^ Настройка ^
| Auto-start после planned_start | ''SERVICE_REQUEST_PRE_START_AUTO_PROCESS'' |
| Обычный повтор / ожидание даты | ''SERVICE_REQUEST_PRE_START_RECHECK_SECONDS'' |
| Стратегия и доставка | ''SERVICE_REQUEST_PRE_START_ROUND_STRATEGY'', ''SERVICE_REQUEST_PRE_START_DELIVERY_POLICY'' |
| Лимит рассылки и порог доменных неуспехов start | ''SERVICE_REQUEST_PRE_START_NOTIFICATION_ATTEMPTS'' |
| Интервал приглашений | ''SERVICE_REQUEST_PRE_START_NOTIFICATION_INTERVAL_SECONDS'' |
| Общая ошибка | ''DEFERRED_TICKET_RECHECK_SECONDS'', ''processing_error'' |
| Восстановление состава | ''INTERVAL_TIME_BD_REQ'' |

Счётчики send и доменных неуспехов start различны; при attempts=0 порог failures не считается достигнутым. RoundRegistry, ответы, очередь intents и счётчики — память процесса. После рестарта старое подтверждение не считается ответом на новый round id. Defer освобождает worker; внешний ответ может снять defer раньше.

Порядок диагностики:

  - Прочитать фактические статус и provider.
  - Сверить planned_start и SERVICE_REQUEST_PRE_START_AUTO_PROCESS.
  - Найти активный раунд и проверить, куда попал intent: в раунд или immediate queue.
  - Различить transport 202, приём ответа, outcome стратегии и результат backend action.
  - Подтвердить сохранённый PROCESS и последующую смену владельца очереди.

Auth/HTTP/transport exception не является отказом исполнителя. После commit ticket.changed/ticket.moved передают владение; periodic reconciliation восстанавливает состав при потере событий.

===== Проверенные источники =====
Источники закреплены в metadata/BPMN и повторно сверены при упаковке. Handler и бизнес-API не исполнялись. Общий автоматический hook Wiki пока не завершён.

  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-examples/src/commit/76e0c693b628ed4a1fa34515a3f8abdff26149bb/handlers/open_service_request_prestart.py|sharix-open-handlers-examples / handlers/open_service_request_prestart.py]] — Git 76e0c693b628ed4a1fa34515a3f8abdff26149bb.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-examples/src/commit/76e0c693b628ed4a1fa34515a3f8abdff26149bb/generated_handler_blocks/open_service_request_prestart.json|sharix-open-handlers-examples / generated_handler_blocks/open_service_request_prestart.json]] — Git 76e0c693b628ed4a1fa34515a3f8abdff26149bb.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-examples/src/commit/76e0c693b628ed4a1fa34515a3f8abdff26149bb/catalog.py|sharix-open-handlers-examples / catalog.py]] — Git 76e0c693b628ed4a1fa34515a3f8abdff26149bb.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-backend/src/commit/50baf376e224d915a87d63240f3f339b3dda9afa/core/blockly_runtime.py|sharix-open-handlers-backend / core/blockly_runtime.py]] — Git 50baf376e224d915a87d63240f3f339b3dda9afa.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-backend/src/commit/50baf376e224d915a87d63240f3f339b3dda9afa/core/requesters.py|sharix-open-handlers-backend / core/requesters.py]] — Git 50baf376e224d915a87d63240f3f339b3dda9afa.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-backend/src/commit/50baf376e224d915a87d63240f3f339b3dda9afa/core/order_action_messages.py|sharix-open-handlers-backend / core/order_action_messages.py]] — Git 50baf376e224d915a87d63240f3f339b3dda9afa.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-backend/src/commit/50baf376e224d915a87d63240f3f339b3dda9afa/ticket_blockly_codegen.py|sharix-open-handlers-backend / ticket_blockly_codegen.py]] — Git 50baf376e224d915a87d63240f3f339b3dda9afa.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-backend/src/commit/50baf376e224d915a87d63240f3f339b3dda9afa/ticket_codegen_contract.json|sharix-open-handlers-backend / ticket_codegen_contract.json]] — Git 50baf376e224d915a87d63240f3f339b3dda9afa.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-tickets/src/commit/fd64704d7d9f01a5ec5b7b89cbc5afe5102b2c14/lib/tickets.py|sharix-open-tickets / lib/tickets.py]] — Git fd64704d7d9f01a5ec5b7b89cbc5afe5102b2c14.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-tickets/src/commit/fd64704d7d9f01a5ec5b7b89cbc5afe5102b2c14/api/handler_auth.py|sharix-open-tickets / api/handler_auth.py]] — Git fd64704d7d9f01a5ec5b7b89cbc5afe5102b2c14.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-tickets/src/commit/fd64704d7d9f01a5ec5b7b89cbc5afe5102b2c14/signals.py|sharix-open-tickets / signals.py]] — Git fd64704d7d9f01a5ec5b7b89cbc5afe5102b2c14.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-tickets/src/commit/fd64704d7d9f01a5ec5b7b89cbc5afe5102b2c14/services/handler_wakeup.py|sharix-open-tickets / services/handler_wakeup.py]] — Git fd64704d7d9f01a5ec5b7b89cbc5afe5102b2c14.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/apiviews/handler_order_workflow.py|sharix-open-backend / apiviews/handler_order_workflow.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/apiviews/open_api.py|sharix-open-backend / apiviews/open_api.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/lib/order_handler_relay.py|sharix-open-backend / lib/order_handler_relay.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/lib/handler_order_context.py|sharix-open-backend / lib/handler_order_context.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/lib/order_workflow_policy.py|sharix-open-backend / lib/order_workflow_policy.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/lib/order_actions.py|sharix-open-backend / lib/order_actions.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/lib/order_permissions.py|sharix-open-backend / lib/order_permissions.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/urls.py|sharix-open-backend / urls.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/lib/order_lifecycle.py|sharix-open-backend / lib/order_lifecycle.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/lib/order_provider_requirements.py|sharix-open-backend / lib/order_provider_requirements.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-backend/src/commit/50baf376e224d915a87d63240f3f339b3dda9afa/core/order_rounds.py|sharix-open-handlers-backend / core/order_rounds.py]] — Git 50baf376e224d915a87d63240f3f339b3dda9afa.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-handlers-backend/src/commit/50baf376e224d915a87d63240f3f339b3dda9afa/settings_schema.py|sharix-open-handlers-backend / settings_schema.py]] — Git 50baf376e224d915a87d63240f3f339b3dda9afa.
  * [[https://git.sharix-app.org/ShariX_Open/sharix-open-backend/src/commit/778a3280cee115ba0efe3fdff7b0e708b0c10093/lib/order_execution_location.py|sharix-open-backend / lib/order_execution_location.py]] — Git 778a3280cee115ba0efe3fdff7b0e708b0c10093.

===== Связанные материалы =====
  * [[sharixopen:knowledge:scenarios:service_request_accepted|ACCEPTED: переход к подготовке]]
  * [[sharixopen:knowledge:scenarios:service_request_template|API intent и прямые пользовательские actions]]
  * [[sharixopen:knowledge:scenarios:start|Индекс сценариев]]

~~SHARIX_KNOWLEDGE_RELATED~~